Frequently Asked Questions
Q1: How long does delivery take?
A: We process orders within 1-2 business days. Standard delivery across India takes about 3 to 7 business days depending on your pin code.
Q2: Is my online payment secure?
A: Absolutely! We use highly secure, RBI-approved payment gateways like Razorpay and Cashfree. All transactions are 128-bit encrypted. We do not store your card details.
Q3: Do you offer Cash on Delivery (COD)?
A: Yes, COD is available on select pin codes. You can check the availability at the checkout page.
Q4: What is your return policy?
A: We offer a 7-day return policy for defective or damaged items. An unboxing video is mandatory to claim a return or refund. Please visit our Legal Policies page for full details.
Q5: How can I track my order?
A: Once your order is dispatched, you will receive a tracking link via SMS/Email using which you can track your shipment live.